Your customers want to know when the lights will come on.
Rapidly sharing information with your customers should be a primary goal, whether it is before a major storm, during an outage, or when any situation becomes a crisis.
SituationHub® helps you manage expectations and emotions because it automatically writes perfect crisis statements in minutes.
Spend more time managing the situation and less time managing communications.
Versions of SituationHub® are available for investor-owned utilities, municipal utilities, and natural gas companies. A version is also available for telephone, cable, television, and internet providers.
“During our event, SituationHub let us completely control media coverage. Our spokesman had a perfect script, and the media quoted up to 75% of our SituationHub script as their script for the nightly news.”
“SituationHub is brilliantly fast. It shaves hours off of our crisis communications process.”
“We went all in with SituationHub as our tool for writing the news releases we have used for both our media training and for actual events. Plus, we added their companion Crisis Communications Plan. SituationHub is an affordable way for ACD members to meet their Responsible Distribution obligations.”
Electric & Gas Companies
$3,600 yr./Primary Subscription
$3,600 yr/Each Major Location
$900 yr./Each Warehouse/Ancillary Location
- Unlimited use 24/7/365
- 70+ situation types included
- 12 users at each major location
- 3 users at ancillary locations
- $120 set-up fee per major location
- $10 set-up fee for additional users
- 1-hour orientation included
Got questions?
We Are Hear to Answer Your Questions
Be ready before crisis strikes.
SituationHub® requires set-up to work. It is not intended to be purchased and immediately used in the middle of a crisis.
- Get help customizing your subscription
- Select the best options for major locations
- Receive guidance on adding a minor/ancillary location
- Schedule your set-up
SituationHub is as easy as 1-2-3
Old Problem
- A crisis happens and key leaders are left in the dark.
- Someone writes a news release, but the approvals and re-writes take 3-4 hours.
- Media speculate, employees spread rumors, social media shares videos, and photos, customers, and the community are confused.
New Solution
- Leaders get immediate situational awareness.
- A perfect statement writes itself in just minutes.
- No media speculation, no employee rumors, social media has an accurate story, customers and the community get the information they can act upon.
More Than 80 Situations Are Available in SituationHub®
…and more are being added. See the list below to see what your subscription will contain.